Dear friends, Welcome to our website
First of all : Your money will be 100% safe with our Website.
2 : We respect the privacy of our visitors/customers, which is extremely important to us. We take your online safety seriously.
3 : If package not arrival on there days ,Pls ask us to resend package or return money . below information：
1: Hk post/E-packet to Brazil ,within 90 days .Other countrys within 60 days
2: Because of Hk post/E-packet its take longer to arrival Brazil, but sometimes package maybe lost, we can not promise your package can be get in your hand ,so we are sorry if that happen. you can contact us if happen ,you can pay us 50% ,and then we can resend new package.
3: DHL package within 30 days .
4：Most of the package we will describe as gift and put lower price ,try to help client avoid the tax .
But we still can not problem if your package will be cause the tax . so ,we wont pay attention about its if its happen with tax .thank you for understand.
RETURNS
1: 60 days not received,return money
For around the world ,if you do not received the package which you purchase form ZV store in 60 days. (Begin at the tracking information shows on line)we will give you all returns .
PS : For Brazil / Chile / Argentina client ,90 days for return .
2: About customization
1. There are many different customization options for different clothes. Please choose carefully before buying, and then place an order to buy.
2. If you need to customize the name and number, please refer to our suggested style: AAA#00 to fill in, do not add too many descriptions to avoid mistakes, if more or less description information causes customization errors, we will not compensate.
3. If you need the name and number of the player, please fill in the official text; otherwise, we will not compensate for printing errors, let alone the entire dress.
4. If the information you fill in is similar to the player's name and number in expression, but the text display is different, we try to use the same player name and number as the official method to print.
For example:
A: PSG team uniform League Fonts Some customers fill in like this: NEYMAR jR #10, Neymar jR.#10, we all make it according to the official method: NEYMAR jR #10
But this can't be done 100% every time, because you don't fill it in according to the official method, which requires our production staff to make subjective judgments, which is not easy and error-prone, If such problems occur, we will not compensate you for any losses.
5. We try our best to customize according to the official font. If we produce new clothes here, before the official font is released, we will judge the font and font color based on experience to make it for the customer. If the font and font color are inconsistent with the official one due to misjudgment, it will make you very dissatisfied, but we have tried our best.
Thank you for understanding！
6. If customize A:The name or number is different from what you filled in the order (such as: name or number is missing or wrongly printed).
B:The fonts that appear are not similar to the official fonts (Only support, the official fonts have been released at the time of purchase, and we use these fonts for printing).
We will negotiate compensation for such issues.
3: Size Problem
(1) Please refer to the size chart before purchasing.
(2) If the size of the clothes purchased is not suitable for the customer's personal reasons, we will not refund or return, let alone resend.
(3) If the size marked on the clothes received by the customer does not match the size on your order, we will negotiate compensation in this case.
4: Customs problem
We do not promise your package will or wont blocked by your country customs. So ,we wont give you return if your package blocked by your customs,Pls accept this rules before you purchase in my Website.
We reserve all the right for the final explanation.
zv
